Tempted to move my web hosting

To get a company to fix a problem of their creation I had to demand the name and address of their CEO and resort to complaining Tweets to get a solution.

This was my experience last week when I had a ten-day running battle to get a DNS address changed for a website.

A combination of 1st line support people on the end of bad VOIP connections and a queue of people that refused to read the notes all added to the battle.

It’s now made me think of moving to a new service provider. It would be a bit of a pain with all the domains, email addresses and databases…but it is tempting. Perhaps I’ll just start a parallel account somewhere else and gently move.

Anyone got any good idea for a web hosting business?

Posted in Odds and ends Tagged with: , , , ,

From tally sticks to the Blockchain

I guess there is little that is totally new. Look at this…

The split tally was a technique which became common in medieval Europe, which was constantly short of money (coins) and predominantly illiterate, in order to record bilateral exchange and debts. A stick (squared hazelwood sticks were most common) was marked with a system of notches and then split lengthwise. This way the two halves both record the same notches and each party to the transaction received one half of the marked stick as proof. Later this technique was refined in various ways

Source: Tally stick – Wikipedia

And do read the rest of the piece on Wikipedia.

Then along came the Blockchain which addresses and solves similar problems. So it seems entirely appropriate that a Blockchain business should call themselves Tallysticks.

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Restaurant menus

The act of handing a menu to a restaurant guest has been described as, “The ability to place an advertisement in every customer’s hand before they part with their money.”

Source: A.H. Kelson, “The Ten Commandments for Menu Success,” Restaurant Hospitality, Vol. 78, No. 7 (1994), p. 103.

Posted in Consumer marketing, Marketing Tagged with: , ,

Grout or essay?

So true:

When there’s a tough TMA to be completed we can suddenly find ourselves grouting the bathroom tiles or cleaning out behind the washing machine and generally doing anything and everything to avoid getting down and dirty with an impending essay.

I’m off and running with my OU course. My first Tutor Marked Assessment (TMA) mark has just come through. I did very well. I can’t help thinking that I need to pull my finger our for the rest of the year though.

Procrastination will be my biggest challenge. The link below has some useful ideas that have got me more more focussed.

7 tips and hints to help Open University students structure their TMA essays.
Source: 7 tips for an amazing Open University TMA

PS: I’m currently studying law. Yup, I’ve got my work cut out for me.

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Whatever happened to the Great British nightclub?

70s nightclubNot only are nightclubs disappearing fast so are polyester trousers. That’s progress for you.

The nightclub has fallen out of fashion so much that it is no longer viewed as statistically significant by the Office for National Statistics. What happened, asks Chris Stokel-Walker.

Source: Whatever happened to the Great British nightclub? – BBC News

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Norman doors

We’ve got one in our offices…a Norman door. I’m forever trying to pull it when I should be pushing it. Other people do the same. It is badly designed.

Karryn, one of my colleagues, obviously feels the same. She sent me this great video about Don Norman and design.

Don Norman also wrote “The Design of Everyday Things.”

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Engineers and managers

balloonistA man in a hot air balloon realised he was lost. He reduced altitude and spotted a woman below. He descended a bit more and shouted, “Excuse me, can you help me? I promised a friend I would meet him an hour ago, but I don’t know where I am.”

The woman below replied, “You’re in a hot air balloon hovering approximately 30 feet above the ground. You’re between 40 and 41 degrees north latitude and between 59 and 60 degrees west longitude.”

“You must be an engineer,” said the balloonist. “I am,” replied the woman, “How did you know?”

“Well,” answered the balloonist, “everything you told me is, technically correct, but I’ve no idea what to make of your information, and the fact is I’m still lost. Frankly, you’ve not been much help at all. If anything, you’ve delayed my trip.”

The woman below responded, “You must be in Management.” “I am,” replied the balloonist, “but how did you know?”

“Well,” said the woman, “you don’t know where you are or where you’re going. You have risen to where you are due to a large quantity of hot air. You made a promise which you’ve no idea how to keep, and you expect people beneath you to solve your problems. The fact is you are in exactly the same position you were in before we met, but now, somehow, it’s my fault.”

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