Single and double-loop learning
I had to chuckle. I was looking for some information and I dived into Google. Double and triple loop learning was the subject I wanted to read about. The site I landed on was that of my sister, Amanda Harrington.
Mind you, she was always the clever one. Now with a BA, two Masters Degrees and well on her way to her PHD.
And as it happens the information was just the kind of brief summary I like. Thank you, Amanda. Here it is:
Single-loop learning: Feedback within surveys, quality control and performance management all tend to focus on specifics and on asking: “Are we doing things right?”
Double-loop learning: We help you design and use feedback in more challenging ways, questioning underlying assumptions, developing new skills and asking: “Are we doing the right things?”
Triple-loop learning: Working at a deeper level with both self-feedback, and informal and formal feedback from other sources, increases the ability to develop, individually and as an organisation. In this way, our clients learn how to use feedback processes more dynamically and to ask: “How can we make well-informed choices that are right for us?”
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