Harry Gordon Selfridge said what?

Harry Gordon Selfridge said what?

The TV series Mr Selfridge is proving quite popular.

Here are some of the great quotes from the real Harry Gordon Selfridge:

  • People will sit up and take notice of you if you will sit up and take notice of what makes them sit up and take notice.
  • The boss drives his men; the leader coaches them.
  • The boss depends upon authority; the leader on goodwill.
  • The boss inspires fear; the leader inspires enthusiasm.
  • The boss says ‘I’; the leader, ‘we.’
  • The boss fixes the blame for the breakdown; the leader fixes the breakdown.
  • The boss knows how it is done; the leader shows how.
  • The boss says ‘Go’; the leader says ‘Let’s go!’
  • The customer is always right.

I am a partner at Succession Plus. We are specialists in providing proactive, focused and strategic advice for SME owners to help them manage strategic Business Succession and Exit Planning. I am enjoying a career that has embraced product and service businesses at all stages of their journey. I have worked in technology, telecoms, consumer electronics, payments, media, and publishing.

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