Author: Kevin Harrington

Cheapest railway fares

It was recently announced that there would be a government review of rail fare structures and ticketing. I’m sure many of us would agree this is needed. I’m on a return journey from Reading to Leeds. Using a ticket splitting

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The problem is in the hierarchy – the Iceberg of Ignorance

The problem is in the hierarchy. The power resides at the top, while all the information resides at the bottom. Sidney Yoshida quantified this in his 1989 landmark study, “The Iceberg of Ignorance,” where he found that only 4% of

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Murphy’s Law of Work

The more pretentious a corporate name, the smaller the organisation. (For instance, The Murphy Centre for the Codification of Organisational Software Applications, compared to IBM and Apple). You can go anywhere you want if you look serious and carry a

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Experiment with coffee prices

By not really changing the price of coffee the University of Winchester campus has used 34,000 less the disposable cups in the first year. How? By removing rewards and introducing penalties. See the video here from BBC News. This all

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Manchester’s big open data project

What happens when a city decides to make its data available to others to use easily? You get Manchester’s CityVerve. CityVerve’s ‘platform of platforms’ treats the city as a living breathing organism by giving it a technology layer that acts

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Clarity of disposable lense pricing

Is the pricing on this advert misleading? The headline price of £5.99 is shouted loud and clear. In reality, the minimum transaction cost is £13.38. £5.99 gets you a box of 32 disposable contact lenses. But you cannot buy one

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Your view on event management

I will soon be talking to some students about events and event management. If you have a moment, please could you help me? #events #eventmanagement #conferences #sportingevents #musicpromotion #eventscareer What I would like is brief comments from you about the good