Category: Management

The problem is in the hierarchy – the Iceberg of Ignorance

The problem is in the hierarchy. The power resides at the top, while all the information resides at the bottom. Sidney Yoshida quantified this in his 1989 landmark study, “The Iceberg of Ignorance,” where he found that only 4% of

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Scientific Wild Arsed Guess

I love tripping over fun acronyms I’ve not heard before. Scientific Wild Arsed Guess, SWAG, this is ideal for those situations when someone can’t bring themselves to come up with an opening estimate, even though they’re the best-placed person to

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My business rules (draft) for the year

Don’t deal with tossers – there are enough great people about to work with You’ll always overestimate what can be achieved in 3 months. You’ll always dramatically underestimate what can be achieved in 3 years Create the story – people

Work harder, not smarter

“We need people to work harder, not smarter,” was the recommendation I received from a boss once. I’m pleased to say I left him working harder.

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Be your biggest competitor to survive

How does a company fail? To borrow a phrase from Hemingway, two ways: “gradually and then suddenly,” says Kellogg. I met some people today who seemed to be making relatively simple projects very complicated. In fact, everything seemed to be moving

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The importance of note taking

The human memory is a wonderful thing. We can experience, hear or learn something and then almost immediately corrupt our memory. Many people in business make this a special feature of their lives by rarely writing things down. No notes.

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The corporate boat race

An American automobile company and a Japanese auto company decided to have a competitive boat race on the Detroit River. Both teams practiced hard and long to reach their peak performance. On the big day, they were as ready as

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