Category: UK retail marketing

Is Black Friday good for UK retailers?

We seem all too happy to follow US fads; Halloween and “have a nice day” continue to grate on me. One of our latest adoptions is Black Friday. I set out to look at the impact on retail profits and

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Annoying verbal platitudes

The umpteenth person this year just said, “Enjoy,” as they delivered my order to me. Is that a request or an instruction? Whatever it was, was she thinking about what she was saying. I doubt it, I suspect it was

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Poundworld claims take a pounding

What an interesting concept, the manager’s special being 3 to 9 times the price of the rest of the stock in store. When is a pound shop not a pound shop? When it sells items for £8.99, according to the

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TM Lewin get it right

I’ve recently become a bit of a fan of TM Lewin. This all started when I went to their store at Cheshire Oaks. The store manager successfully got me to try a shirt on for fit. Previously I had, rather

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Cash remains king in UK shops

Alternative/emerging means of payment, such as online payments and money-off coupons, grew last year seemingly by 150%, although these remained a fraction of the total. But cash remains the dominant payment mechanism. Cash is still the most popular form of

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McPrepaid: Luncheon Vouchers grind beefburgers to a halt

Which retailer has done one of the best jobs of supporting and promoting contactless payments in the UK? I would say McDonald’s. All their restaurants proudly display payments terminals that accept contactless payments and they have made a considerable investement.

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Harry Gordon Selfridge said what?

The TV series Mr Selfridge is proving quite popular. Here are some of the great quotes from the real Harry Gordon Selfridge: People will sit up and take notice of you if you will sit up and take notice of

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