Archive for the ‘UK retail marketing’ Category
Asda marketing is getting noticed
You know, I really don’t like shopping at Asda. But you never know, I could get converted. Recently I have been impressed with a number of their marketing activities:
- I’ve heard some really good things about the way Asda motivate and acknowledge their staff. It sounds like they are setting a standard in the supermarket sector.
- Asda seem to have managed to manipulate average basket prices to be frequently the lowest and sometimes half the price of Waitrose.
- And now Asda plans to launch its own social networking site, designed to increase customer interaction. A brave move perhaps? Some people are wondering whether the supermarket chain is opening itself up to potential criticism from any disgruntled shoppers that may be out there. But frankly, they are better off hearing the feedback and addressing it than ignoring it and letting customers migrate.
So well done Asda. From my point of view choice and quality are things I want to hear are progressing and then I’ll be back to have a look.
Get the right screwdriver
Tools of the trade and how to use them is the basis of the commercial training industry. And as ever, the examples of the need (things going wrong) are always good fun.
The gist of this was that, in a controlled in-store test, when a salesman was perceived as competent in his field, 66% of customers purchased, compared to only 20% when the salesman pretended he was unfamiliar with product.
Read the full article here and learn about Ian Moore’s experience in B&Q.
One man Games Workshop stores
Innovation during the recession was being hypothesised before Christmas. Personally I’ve not spotted a great deal of good examples so far. So I was pleased to notice that Games Workshop are innovating to expand.
The Games Workshop plan is to enter smaller towns…profitably. This will be achieved by opening one man stores that trade five days a week.
Perhaps we could have lots of shops restricting their opening hours to cut costs? How about closing on Sundays? No, it’s a silly idea.







