Posts Tagged ‘business’
Are SMEs worth it?
I’ve been involved in a lot of conversations over the last couple of years about selling to SMEs in the UK. For many companies this looks like it should be a rich stream of business if only it was accessible. Just the number of SMEs make this an area worthy of consideration; there are over 3 million by most calculations (paper from ACCA Global).
Specifically in the area of marketing services it would seem that most SMEs are not such hot prospects. The following data is from a white paper titled Advertising Among SMEs by Paul Hague and Matthew Powell.
Advertising spend of SMEs
Size of SME Average Promotional Budget
1 to 10 employees £2,000
11 to 50 employees £52,400
51 to 250 employees £87,200
Overall £63,000
With such small budgets, it is hardly surprising that many SMEs can’t afford to engage the help of advertising agencies. It is also evident that a quick filter of prospects by employee count could well be valuable for vendors.
Quotes and quotations about business and marketing
Quotes and quotations about business and marketing
I gather a lot of quotes relating to business and marketing on my main website. The link above takes you to the start of these.
Resignations have increased in the year to Feb 2010
Resignations have increased in the year to February 2010, despite growing fears over job security. Data collected from 43,312 individuals in 197 organisations also reveals that earning power has dropped dramatically in the past year, with ‘take home pay’ heavily influenced by where people work and what they do.
“It is clearly time for business to grow up. We can no longer afford to reward people with pay rise after pay rise especially as all the evidence suggests that money isn’t the main motivator anymore. Instead, employers must concentrate on building remuneration packages that incorporate earnings with development opportunities, offer flexible approaches to work and recognition of the need to better engage with staff.”
Read the rest of this article at the Chartered Management Institute site.
Surely it is time to take a better look at how we engage staff and to start using incentives and recognition tools to our advantage?
Relationships and treating customers as partners
Are you focused on flogging stuff or building relationships? The difference is substantial but often misunderstood.
Doug Levy has written an interesting article titled 5 principles of breakthrough success in the “Relationship Era”. Levy talks about the history and evolution of business through the following phases:
Product Era: The focus is solely on transactions.
Consumer Era: The focus is still on transactions, but the idea of trust enters the dialogue as a way to persuade people to transact more.
Relationship Era: Trust between a brand and consumer is mutual. Trust and transactions are seen as distinct, and both are important.
I especially like his succinct principles for a relationship:
Principle 1: Clarify purpose
Principle 2: Commit to sustainable relationships
Principle 3: Connect with authenticity
Principle 4: Treat customers as partners
Principle 5: Engage
My thanks to Sarah Derry #sarahderry for telling me about this article. Read the complete article.
Incoming search terms:
- customer as partners
Marketing circumcisions
How on earth would you advertise your services if you were offering circumcisions? This is a synopsis of a Facebook conversation.
POST: Circumcision leaflets through your door as junk mail, welcome to London, E1.
POST: Are they advertising that they come at a snip of the price!
POST: 20% off if you buy before the end of June.
POST: Don’t even joke – there is one of those little clip-art stars in the corner with the caption “Bookings being taken for this summer”. Seriously, who decides to be circumcised because of a leaflet through your door?
POST: They have to advertise via leaflets as getting product placement on daytime TV is a little tricky.
POST: It would probably do very well after the money saving section on GMTV!
Well, it all made me wonder. What other obscure services do you think are difficult to market?
Different approaches to pricing
Cost plus pricing is on of the biggest evils within businesses. It appears the safe approach but fails to maximise opportunity. Also, taking this approach, sale prices tend to erode to the level of cost prices. This is unacceptable for most businesses.
There are in fact many different solutions to determining a price. Some of the ideas are: temporal/time based pricing; multidimensional pricing; risk based pricing; variable pricing. A chart showing these is available for download.
One of the concepts on the chart is the diamond-water paradox:
The diamond-water paradox is the apparent contradiction, or paradox, that although water is on the whole more useful, in terms of survival, than diamonds, diamonds command a higher price in the market.
Can you suggest any more approached to pricing that I can add to the chart?
Incoming search terms:
- DIFFERENT APPROACHES TO PRICING
- different approaches pricing
- sme relations of other relations as diamond-water paradox
- different approaches of pricing



