Posts Tagged ‘G1’

Tough luck if you’re a marketer with T-Mobile

G1 underground ads

G1 underground ads

I like the T-Mobile ad campaign on the London Underground. It extols the virtues of the Google G1 phone. I guess they would like to sell them. Unfortunately their marketing is far from joined up to their sales activity!

My wife has been with T-Mobile for years. She phoned up to enquire about an upgrade to a G1. She struggled getting through and eventually selected the option for “thinking of leaving” to get a human.
The summary of the advice she was given was:
1. If you upgrade now it will cost you £51.
2. I’d leave it until the new year if I were you as you’ve been a good customer and there will loads of good deals then.
3. And I wouldn’t recommend the G1 as it is a bit big and not all that good.
4. Get the LG Viewer instead.
5. No, I don’t work for T-Mobile. We’re outsourced telesales.
Marvellous! I wonder how much effort went into the T-Mobile/G1 deal?

More on the Google phone

It appears that the Daily Telegraph shares my enthusiasm for the Google G1 phone.

Click here to go to my first post about this.

The G1 Google Phone may be for me

Google Phone

Google Phone

I’m rather excited by the pending arrival of the Google Phone, G1. But it will be a quandary for me.

Out of principal I would not buy an iPhone as I find their distribution approach offensive. I don’t want to move to O2 and I don’t want a new phone number. These are both things that were demanded at the UK launch of the iPhone.

This resulted in me finally abandoning Sony handsets (having worked for them in the 80s and 90s there was a bit of a loyalty) to get the functionality I wanted. I migrated to Blackberry Pearl 8100.

But the Google Phone is looking very exciting. That said, there are mixed views about the launch. Do I depart from Blackberry in favour of Google?