Posts Tagged ‘retail’
UK consumers unconvinced by Facebook commerce
7 July 2011 | 
Author Almost half of UK consumers are not interested in buying products via social commerce, such as Facebook stores, according to a study.
The study, conducted by Havas Media Social and Lightspeed Research, suggests that despite the retail industry hailing social commerce as the “next big thing”, 89% of people have not bought a single product through Facebook and 44% are not interested in doing so.
Retailers and brands including HMV, Asos, Bulldog and French Connection have all launched Facebook stores in recent months.
via UK consumers unconvinced by Facebook commerce | News | Marketing Week.
Posted in UK retail marketing | 
Tags: Asos, brands, Bulldog, consumers, Facebook, Facebook stores, French Connection, Havas Media Social, HMV, Lightspeed Research, Marketing Week, retail, social commerce, UK | 
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Retailers not matching user demand for mobile selling
UK retailers are failing to keep up with consumer demand for mobile commerce services, according to a Direct Marketing Association study.
Its poll of 3,900 consumers found 82% wanted to buy products via their mobiles. However, only 42% of the 1,600 retailers in the study have a defined mobile selling strategy in place. A further 14% had no plans to put such a strategy in place.
The full story: Retailers not matching user demand for mobile selling.
Posted in UK retail marketing | Tags: commerce services, consumer demand, Direct Marketing Association, DMA, mobile, mobile strategy, retail, UK | No Comments »
M-payments set to take off in India
M-payments set to take off in India as mobile penetration reaches 100%
The booming retail market with annual transactions worth 410 billion dollars (about Rs 1,850,000 crore) and nearly 100 per cent mobile penetration make phones a perfect medium for payments, apex chamber ASSOCHAM said today.
The full story: M-payments set to take off in India as mobile penetration reaches 100%.
Posted in Marketing | Tags: apex chamber, ASSOCHAM, India, m-payments, mobile, payments, retail | No Comments »
UK ‘could be living without cash in 10-15 years’
When I read this line, “The UK could be living without cash in the next ten to 15 years” I thought there are quite a few people there already. Read the short article at this link: UK ‘could be living without cash in 10-15 years’.
Personally I think it is a little unlikely that cash will have disappeared by 2026. The Royal Mint don’t seem to be planning on winding their business down for then.
I do though agree that the steady march of eMoney developments will be a positive route forward for payments.
Is it a card? Is it a phone? No it’s eMoney and it will be used a whole manner of different ways. The issue of who pays for the EPOS/readers at retail is a real issue but we don’t need to suppose that the this must all be borne by the payments industry; there are huge benefits to retailers in having cashless shopping environments.
The absence of cash delivers:
- Less theft.
- Better audit trails.
- Quicker transaction times.
- No cash to be banked.
- No cash floats required.
Posted in Marketing | Tags: 2026, audit trails, card, cash, cash floats, cashless shopping, eMoney, EPOS, payments, phone, reader, retail, Royal Mint, UK | No Comments »
Forecast: all shops will be the same by 2030
At what point will all retail shops in the UK be the same? Is it inevitable that they will all sell the same product range one day? Think about it:
Tesco sells petrol – BP sells food
WHSmith sells stamps – Post Office sells stationary
Leaving aside the food range how different is Primark from Marks & Spencer?
Perhaps the differentiator becomes who has the best car parking and the best car wash facilities. And it’s interesting to note that even the car wash in the car park is effectively us paying to have security in the area but the car wash facilities are all the same.
Now I know not all shops are the same. And I know that most shops you can tell where you are when you are stood in the middle. I think I am maybe mourning the halcyon days of the independent retailer.
Please cheer me up with your positive stories about UK retailers.
Incoming search terms:
- tesco harrington
Posted in Consumer marketing, Marketing | Tags: 2030 forecast, BP, car park, car wash, independent retail, Marks & Spencer, Primark, retail, Tesco, UK retail | No Comments »
The role of a retailer
Open All Hours
In a scene on Open All Hours Arkwright (Ronnie Barker) says to Granville (David Jason), “They decide what they come in here for and we decide what they walk out with.”
It may be a sitcom, but this is a good summary of what differentiates a progressive retailer from one that is going nowhere. Of course retailers still need to setting about satisfying needs and wants but great retail excites us to purchase things that weren’t on our shopping lists.
Posted in Marketing | Tags: differentiation, needs, Open All Hours, retail, retailer, shopping | No Comments »