So, we’re all bored with the Terminal 5 stories now. Perhaps we raised an eyebrow when we learned that the case and luggage losses were so bad that some insurers are withdrawing cover for travellers using T5.
I thought they cannot be that bad, I’ve had great service from BA over the years. Thinking I would re-engage with British Airways, I logged onto the BA Executive Club – well I tried to … “Not enough activity…we’ve cancelled your membership and all the points that go with it.”
The BA Executive Club customer service person seemed completely unconcerned when I politely said that I would phone Virgin instead. All that money invested in a loyalty programme and they throw you out. And to think I once spent £1,000,000 on BA flights for one promotion!
Perhaps a BA Exec, still in post, if they read this will correct matters and send me a BA Exec Club gold card. I doubt it though, I imagine the accountants now running the company would not approve it.
For your enjoyment and anagram of ‘The World’s Favourite Airline’: It is another awful ride lover. And more from Anagram Genius.
A more eloquent slating of BA’s market hopes can be read at Reference Geeks.