Sports Direct Catalogue

Sports Direct Catalogue

Of course, one of the reasons the Sports Direct till queue moves so slowly is the staff are trying to sell their catalogue for 50p to everyone.

When I got to the front of the queue my till assistant asked me if I wanted a catalogue. I said no and she carried on trying to sell me a catalogue. I had to say no again. They must bonus the sales.

I thought the interesting thing was a great big banner over the tills asking for comments about the queue and any delays. They even had a link to a Survey Monkey survey page (now defunct).

And no, I wasn’t offered a bag for life, a question on the survey. Perhaps saving the planet isn’t part of the bonus scheme.

I am a partner at Succession Plus. We are specialists in providing proactive, focused and strategic advice for SME owners to help them manage strategic Business Succession and Exit Planning. I am enjoying a career that has embraced product and service businesses at all stages of their journey. I have worked in technology, telecoms, consumer electronics, payments, media, and publishing.

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