Author: Kevin Harrington

There is no point in asking for feedback if you don’t do it consistently. I use 1&1 for hosting and domains. Every time I ask for help/support I receive an email asking for feedback. But, last week I had a …

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The Rules of a ‘Kingsman’ Gentleman. My homework: increase my score from 65% Rule 1A gentleman never tells about his conquests, private matters or dealing. His business is nobody else’s. Rule 2A gentleman does not clash in public with his …

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“When should we tell people about our event?” Oddly, that’s a question I’ve heard three times in the last week. There’s no absolute right answer. Events, audiences and organisations will all vary. That said, telling a membership group about an …

Event timeline Read More »

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The CEO of Mercedes has just retired. BMW hired an actor who looked like him and made this advert. This is a really good piece of opportunistic marketing by BMW.

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The Dakota Indians of North America passed on this piece of wisdom from generation by word of mouth: “If you are riding a dead horse the best thing to do is dismount”. However, in the corporate world today, because of …

Wisdom developed for the corporate world Read More »

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I’ve long been a doubter over Net Promoter Score (NPS); it has always seemed a bit blunt and fails to pick out the issues for me. Confirmation bias is a thing I am wary of, but this article sets out …

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Some images are iconic and full of memories. For live music in the 1970s, these brands are truly memorable: Shure SM58 microphone Vox amplifier Fender Stratocaster Marshall head amplifier Marshall 4 x 12″ speaker cabinet Marshall PA speakers Ford Transit …

1970s live music Read More »