Generation Y and the call centre industry
The call centre industry employs over a million people in the UK, and many of these are of the Generation Y era, i.e. aged between 18 and 30. But what does this mean for call centre employers? No one can …
The call centre industry employs over a million people in the UK, and many of these are of the Generation Y era, i.e. aged between 18 and 30. But what does this mean for call centre employers? No one can …