Tag: quality management
Why Deming’s 85/15 Rule Should Transform Your Business
I’ve spent years studying management philosophies that actually work, and there’s one principle that keeps coming back to haunt me: W. Edwards Deming’s 85/15 rule[1]. It’s brilliant, it’s proven, and it’s almost completely ignored by British and American businesses. The rule states that when things go wrong in your organisation, there’s roughly an 85% chance…
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