Tag: customer retention
B2B Customer Experience Strategy for SME Growth
74% of B2B buyers switch suppliers for better CX. Learn practical customer experience strategy tactics to retain clients and drive sustainable SME growth.
Written by
B2B Community Building for SMEs: The Complete Guide
Discover how B2B community building for SMEs drives customer acquisition, retention and loyalty. Strategies plus communities to join & steps to start your own.
Written by
Why B2B Customer Experience Strategy Matters for SMEs
Discover how UK SMEs can compete on customer experience. Learn actionable B2B CX strategies to reduce churn, increase loyalty and drive sustainable growth.
Written by
B2B Customer Retention Strategies for SMEs
Learn about B2B customer retention strategies for SMEs. Discover how a 5% retention increase can boost profits 25-95% with practical implementation tactics.
Written by
NFC Smart Posters Case Study
Does all this stuff about NFC sound like a lot of hot air? Are you unsure whether NFC has a place in your marketing mix? Well this case study, yes an article with some useful history and facts, actually shows the story of a simple NFC smart poster activity that worked. During late 2010, Zuma…
Written by