Where did it start? Bye bye BlackBerry and hello HTC Desire, an Android phone. This led on to the following, liberating changes: Google Chrome replacing Internet Explorer. Gmail, Google Calendar and Google Contacts replacing Outlook. Open Office replacing Microsoft Office. …

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We make all sorts of assumptions about communication media for different age groups. Recent examples that help me keep a broad focus: 1. Charlie, my 6 year old son, not only now uses Outlook for his personal email account he …

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