Tag: email
Data Strategy errors
I did chuckle…before I unsubscrided to the emails. I would rather have hoped that an email to me asking me to re-start subscriptions to the magazine Data Strategy would have been addressed to me. Wrong, it was addressed to Ms Ramsey. I didn’t notice that error at first. Actually I was marvelling at the bad email.…
Written by
I love you, Dad
We make all sorts of assumptions about communication media for different age groups. Recent examples that help me keep a broad focus: 1. Charlie, my 6 year old son, not only now uses Outlook for his personal email account he is also sending me messsages with images embedded. The one on the left arrived the…
Written by
38% of “major UK companies” don’t bother to respond to emails
New Media Age, 31 May 2007, tells us that, “British companies are losing money because they ignore emails from their customers. Egain’s State of Customer Service study found that 38% of ‘major UK companies’ don’t bother to respond to emails despite the fact that their numbers are increasing.” Retailers had the best track record, responding…
Written by