Tag: M&S

  • What can we get you?

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    Hey, Marks & Spencer, what can you get me? Personal service would be nice. The Basingstoke M&S no has self-service screens. My observation was that about 1 in 3 customers were having problems with it. A lady asked me for help has no staff were immediately to hand. She wanted toast. The system has no…

    Marks & Spencer, Basingstoke
  • M&S joins O2 for location based marketing

    It’s great to see that M&S are experimenting with location based communications with their consumers. Marks & Spencer has signed up to O2’s geo-location based marketing service “You Are Here” to send targeted offers to shoppers near its stores. via M&S joins O2 for location-based marketing | News | Marketing Week. If this type of…

  • How to Change a Dress Size in a Day

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    Surely the vague adoption of clothes/dress sizes within UK fashion retailers is tantamount to deceit? An online survey of 1,000 women, indicated that 15% bought a bigger dress size than they expected when shopping at Primark. Top Shop and New Look were also named as stores with smaller sizing. Marks & Spencer, Asda’s George brand…

    size 12 label in a dress
  • Carrier Bags: a Tax?

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    Is charging for carrier bags a tax on impromptu shopping? While I was in Reading earlier today I had a sudden urge to buy some cheese scones from Marks & Spencer. There followed a moment of panic as I couldn’t find them…they are a favourite and once I get the idea in my mind it…

    M&S cheese scone