Single and double-loop learning

I had to chuckle. I was looking for some information and I dived into Google. Double and triple-loop learning was the subject I wanted to read about. The site I landed on was that of my sister, Amanda Harrington.

Mind you, she was always the clever one. Now with a BA, two Masters Degrees and well on her way to her Ph.D.

And as it happens the information was just the kind of summary I like. Thank you, Amanda. Here it is:

Single-loop learning: Feedback within surveys, quality control and performance management all tend to focus on specifics and on asking: “Are we doing things right?”

Double-loop learning: We help you design and use feedback in more challenging ways, questioning underlying assumptions, developing new skills and asking: “Are we doing the right things?”

Triple-loop learning: Working at a deeper level with both self-feedback and informal and formal feedback from other sources, increases the ability to develop, individually and as an organisation. In this way, our clients learn how to use feedback processes more dynamically and to ask: “How can we make well-informed choices that are right for us?”

Kevin Harrington

I’m a UK-based B2B marketing consultant, specialising in strategic advice for SME business owners. I bring extensive hands-on expertise to every client engagement. Senior leadership roles across technology, media, payments, and publishing have shaped my practical approach. Highlights include serving as Chief Marketing Officer at The Panoply plc (now TPXimpact), Chief Commercial Officer at Tungsten Network, and Global Marketing Director at BBC Worldwide. Over the years, I’ve guided numerous SMEs through transformation and value creation. Helping businesses evolve and thrive is a genuine passion. Practical marketing insights and succession planning strategies are at the heart of what I do, as I believe growing a business’s asset value should be a rewarding and positive journey for every entrepreneur.

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