Tag: Marks & Spencer
What can we get you?
Hey, Marks & Spencer, what can you get me? Personal service would be nice. The Basingstoke M&S no has self-service screens. My observation was that about 1 in 3 customers were having problems with it. A lady asked me for help has no staff were immediately to hand. She wanted toast. The system has no…
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M&S joins O2 for location based marketing
It’s great to see that M&S are experimenting with location based communications with their consumers. Marks & Spencer has signed up to O2’s geo-location based marketing service “You Are Here” to send targeted offers to shoppers near its stores. via M&S joins O2 for location-based marketing | News | Marketing Week. If this type of…
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Forecast: all shops will be the same by 2030
At what point will all retail shops in the UK be the same? Is it inevitable that they will all sell the same product range one day? Think about it: Tesco sells petrol – BP sells food WHSmith sells stamps – Post Office sells stationary Leaving aside the food range how different is Primark from…
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How to Change a Dress Size in a Day
Surely the vague adoption of clothes/dress sizes within UK fashion retailers is tantamount to deceit? An online survey of 1,000 women, indicated that 15% bought a bigger dress size than they expected when shopping at Primark. Top Shop and New Look were also named as stores with smaller sizing. Marks & Spencer, Asda’s George brand…
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Carrier Bags: a Tax?
Is charging for carrier bags a tax on impromptu shopping? While I was in Reading earlier today I had a sudden urge to buy some cheese scones from Marks & Spencer. There followed a moment of panic as I couldn’t find them…they are a favourite and once I get the idea in my mind it…
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If you find it you can buy it! English wine
I was off to a BBQ at the home of a French man yesterday. I thought I’d take a couple of bottles of English wine. So off I trotted to Marks & Spencers at The Meadows near Camberley. Not a bottle of English wine in sight. Then I went to the Tesco megastore next door.…
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