Forecast: all shops will be the same by 2030

At what point will all retail shops in the UK be the same? Is it inevitable that they will all sell the same product range one day? Think about it:

Tesco sells petrol – BP sells food
WHSmith sells stamps – Post Office sells stationary

Leaving aside the food range how different is Primark from Marks & Spencer?

Perhaps the differentiator becomes who has the best car parking and the best car wash facilities. And it’s interesting to note that even the car wash in the car park is effectively us paying to have security in the area but the car wash facilities are all the same.

Now I know not all shops are the same. And I know that most shops you can tell where you are when you are stood in the middle. I think I am maybe mourning the halcyon days of the independent retailer.

Please cheer me up with your positive stories about UK retailers.

Kevin Harrington Partner

Kevin Harrington is a Partner at Exit Factor UK, helping SME owners increase business value & build a rewarding, well-planned exit. Former CMO at BBC Worldwide.

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