Forecast: all shops will be the same by 2030

WHSmith Post Office

At what point will all retail shops in the UK be the same? Is it inevitable that they will all sell the same product range one day? Think about it:

Tesco sells petrol – BP sells food
WHSmith sells stamps – Post Office sells stationary

Leaving aside the food range how different is Primark from Marks & Spencer?

Perhaps the differentiator becomes who has the best car parking and the best car wash facilities. And it’s interesting to note that even the car wash in the car park is effectively us paying to have security in the area but the car wash facilities are all the same.

Now I know not all shops are the same. And I know that most shops you can tell where you are when you are stood in the middle. I think I am maybe mourning the halcyon days of the independent retailer.

Please cheer me up with your positive stories about UK retailers.

author avatar
Kevin Harrington
I’m a UK-based B2B marketing consultant, specialising in strategic advice for SME business owners. I bring extensive hands-on expertise to every client engagement. Senior leadership roles across technology, media, payments, and publishing have shaped my practical approach. Highlights include serving as Chief Marketing Officer at The Panoply plc (now TPXimpact), Chief Commercial Officer at Tungsten Network, and Global Marketing Director at BBC Worldwide. Over the years, I’ve guided numerous SMEs through transformation and value creation. Helping businesses evolve and thrive is a genuine passion. Practical marketing insights and succession planning strategies are at the heart of what I do, as I believe growing a business’s asset value should be a rewarding and positive journey for every entrepreneur.

Comments

One response to “Forecast: all shops will be the same by 2030”

  1. A decade on from writing this post and I still feel the same.

    In fact, in Reading where I live, the main Post Office has closed down and moved into WHSmith. This is happening in many towns.

    But don’t forget: you can buy stamps from your petrol forecourt.

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