Is Black Friday Good for UK Retailers?

We seem all too happy to follow US fads; Halloween and “have a nice day” continue to grate on me. One of our latest adoptions is Black Friday. I set out to look at the impact on retail profits and …

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Business Gets Mobile

Here are some of the facts I talked about last Friday at our Business Gets Mobile event. Retail sales via smartphones and tablets have more than doubled to £8.2 bn in 2013, accounting for 18% of total UK e-commerce sales. …

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Sony to make last MiniDisc stereo system in March

I looked after the retail launch of MiniDisc (MD) in the UK. I still have, and occasionally use, MiniDisc equipment. Sony announcing that they are to discontinue MD is really no great surprise but it did bring back some great …

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NCR and PayPal agreement makes sense

Most press releases and announcements fail to pass the ‘so what’ test. They might be important to the client company but they are often dull and uninteresting. Then along comes a release that tells of things that will really make a difference. …

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The secrets of ‘showrooming’: price is not the only reason people shop online

While you fight your way around the town centre shops this Christmas, van drivers and couriers are beating a trail to our front door delivering the spoils of an earnest online shopping campaign executed by my wife. I had thought …

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UK consumers unconvinced by Facebook commerce

Almost half of UK consumers are not interested in buying products via social commerce, such as Facebook stores, according to a study. The study, conducted by Havas Media Social and Lightspeed Research, suggests that despite the retail industry hailing social …

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Retailers not matching user demand for mobile selling

UK retailers are failing to keep up with consumer demand for mobile commerce services, according to a Direct Marketing Association study. Its poll of 3,900 consumers found 82% wanted to buy products via their mobiles. However, only 42% of the …

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