No, that’s the vinegar

One of my measures of good consumer products packaging is when I automatically pick up something and get exactly what I expected.

Time and time again, generally when I am out enjoying a bacon buttie, I pick up the Heinz Malt Vinegar when I want brown sauce. Is it just me?

On this particular occasion it was after having waited for over half an hour to be served in The Copthorne Hotel, Slough. I think they are creating their own recession all by themselves; there wasn’t even a restaurant open at lunchtime…both were closed.

Kevin Harrington Partner

Kevin Harrington is a Partner at Exit Factor UK, helping SME owners increase business value & build a rewarding, well-planned exit. Former CMO at BBC Worldwide.

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