So why is it that people can’t read their own data?

I received a piece of DM from a marketing agency recently. It was creatively good. It inspired me to delay its arrival in the bin. I opened it. So far so good; most DM doesn’t get that far. I even spent a couple of minutes reading it.

The call to action invited me to follow a personalised URL, e.g. agencyname.com/myname. I duly did this and arrived at a website where I answered the questions. The last question said words to the effect of ‘can we talk more about this/can we call you?’ I replied no…for more than one good reason.

Since then I’ve received an email from one person and a phone message from another.

I said NO.

For goodness sake; if businesses are going to use this type of B2B marketing please listen to the answers given!

The reason I’ve not named and shamed the agency concerned is that I actually like the director I’ve met from there. But really, as we already know each other, I do wonder why he is sending me DM rather than something a bit more personal.

Kevin Harrington

I’m a UK-based B2B marketing consultant, specialising in strategic advice for SME business owners. I bring extensive hands-on expertise to every client engagement. Senior leadership roles across technology, media, payments, and publishing have shaped my practical approach. Highlights include serving as Chief Marketing Officer at The Panoply plc (now TPXimpact), Chief Commercial Officer at Tungsten Network, and Global Marketing Director at BBC Worldwide. Over the years, I’ve guided numerous SMEs through transformation and value creation. Helping businesses evolve and thrive is a genuine passion. Practical marketing insights and succession planning strategies are at the heart of what I do, as I believe growing a business’s asset value should be a rewarding and positive journey for every entrepreneur.

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