Tag: trust
The trust equation: building trust with people and brands
Use the trust equation to build trust with people and brands by balancing competence, reliability, intimacy and visible self-interest in everyday work.
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Are you chasing people for responses?
If you find yourself spending an excessive amount of time chasing people for responses, it generally indicates underlying issues in communication, prioritisation, or relationship management. Here are some common reasons and strategies to address them: Common Issues Strategies to Deal with It 1. Improve Communication 2. Build Relationships and Trust 3. Enhance Prioritisation and Time…
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Professions with a Lack of Trust
Here is a list of professions that tend to have issues with public trust or perception of integrity. Do you think it is fair? What would you change about the list? Politicians – Seen as dishonest, self-serving, and corrupt. Stereotyped as saying anything to get elected. Suffer from numerous scandals and broken promises. Estate agents…
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Relationships and treating customers as partners
Are you focused on flogging stuff or building relationships? The difference is substantial but often misunderstood. Doug Levy has written an interesting article titled 5 principles of breakthrough success in the “Relationship Era”. Levy talks about the history and evolution of business through the following phases: Product Era: The focus is solely on transactions. Consumer…
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