Volvo, stick to what you are good at

Volvo, at the recommendation of their agency Mindshare, has started a campaign to annoy potential customers right across Europe. Well done.

I say this based on my recent experience. The essence of the campaign is a Quick Response (QR) mechanism. This uses a 2D barcode on print advertising.

The Swedish car maker’s Ice White campaign has been built around the theme “open up and come alive”, and uses the print ads to provide readers with instant access to additional web content on their mobile.

My experience of Volvo QR: text the number on the page, download a reader, do it again as it didn’t run, do it yet again as it didn’t run, then get told my phone ( a 12 month old BlackBerry…hardly a Nokia 3310!) was not compatible.

So I have no idea what I would have been told if Volvo had been using technology that was accessible from my phone. Perhaps when they do an agency review I may find out.

Kevin Harrington

I’m a UK-based B2B marketing consultant, specialising in strategic advice for SME business owners. I bring extensive hands-on expertise to every client engagement. Senior leadership roles across technology, media, payments, and publishing have shaped my practical approach. Highlights include serving as Chief Marketing Officer at The Panoply plc (now TPXimpact), Chief Commercial Officer at Tungsten Network, and Global Marketing Director at BBC Worldwide. Over the years, I’ve guided numerous SMEs through transformation and value creation. Helping businesses evolve and thrive is a genuine passion. Practical marketing insights and succession planning strategies are at the heart of what I do, as I believe growing a business’s asset value should be a rewarding and positive journey for every entrepreneur.

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